Valley-Hi Toyota
Internet Team Leader
Victorville, CA
Overview
We are seeking a motivated and experienced leader to guide our internet team in delivering high-quality digital services and exceptional customer experiences. In this role, you will help coordinate day-to-day operations, support team development, and ensure service goals are met with efficiency and professionalism.
Pay
| The Internet Team Leader Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $25.00. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit. |
Responsibilities
- Lead, coach, and support team members to achieve performance and service objectives.
- Oversee daily team activities and help ensure timely completion of tasks and projects.
- Monitor service quality, productivity, and workflow to identify opportunities for improvement.
- Collaborate with internal stakeholders to support business priorities and customer needs.
- Assist with training, onboarding, and ongoing development of team members.
- Help resolve escalated issues and contribute to effective problem-solving.
- Track team performance metrics and prepare updates for management as needed.
- Promote a positive, inclusive, and accountable team culture.
Qualifications
- Experience leading or supervising a team in a digital, customer service, or operations environment.
- Strong communication, organization, and interpersonal skills.
- Ability to manage multiple priorities while maintaining attention to detail.
- Comfort working with performance metrics, reporting, and process improvement.
- Demonstrated problem-solving skills and sound judgment.
- Ability to work collaboratively across departments and with external partners when needed.
- Proficiency with common business and productivity tools.
Preferred Qualifications
- Experience in internet services, online operations, digital support, or related fields.
- Previous experience coaching employees toward measurable goals.
- Familiarity with scheduling, workflow coordination, or service delivery processes.
What We Offer
- A collaborative and supportive work environment.
- Opportunities to grow leadership skills and make a meaningful impact.
- Competitive compensation and benefits, based on experience and location.
Additional Information
We are committed to creating an inclusive workplace where everyone has the opportunity to contribute and succeed. If you are a results-oriented leader who enjoys supporting teams and improving service delivery, we encourage you to apply.